WHAT IS SALESFORCE
Salesforce is the world’s widely used customer relationship management (CRM) cloud based platform, helps many organizations to improve and robust their business growth. Its CRM helps in marketing automation and optimizing their daily schedule these features give them a lead over their competitors.
ADVANTAGES OF SALESFORCE
- Ease of use
- Flexibility and customization
- Excellent functionality
- Outstanding user resources
- App exchange
EASE OF USE- For the success of any service or technology the most important element is its ease of use , even any novice user can work on it. Salesforce meets and exceeds the ease of use requirement by offering an extremely intuitive, simple user interface. Like others it is not based on coding instead everything is saved up in an easy-to-understand format to minimize difficulty and inconvenience.
FLEXIBILITY AND CUSTOMIZATION – THE key to this successful approach is in its flexibility and customization potential. Salesforce integrates well with a host of different business models because it is able to provide report and analytics that are tailored to the specific needs of its users.
EXCELLENT FUNCTIONALITY – The CRM deals in the backbone service needed for easy data collaboration between multiple departments, centralized customer information, an array of reports and statistical options, and therefore can run on any browser, tablet, desktop, or mobile device. Salesforce also delivers reliable data security and protection, ensuring that sensitive information isn’t lost or compromised. Salesforce provides your employees with the resources that maximize efficiency and productivity. Customers also will enjoy better customer service.
OUTSTANDING USER RESOURCE – Salesforce create educational and informative blogs and article posts, it regularly does educational webinars, hosts its own YouTube channel complete with videos covering a full spectrum of topics, and it also publishes a thoroughly comprehensive web-accessible user guide.
THE APP EXCHANGE – AppExchange is a beginning of new ideas and capabilities that are being developed and fine tuned at a blinding pace, proving users tools they never even dreamed of for connecting with their customers and building more strong relationships.
Its reliability, handy & full proof structure is capable of driving business to a soaring heights.