Salesforce

Salesforce And CTI Integration: Enhancing Customer Interactions?.

Customer service teams rely heavily on phone interactions to resolve issues, provide support, and engage with clients. Integrating Salesforce with Computer Telephony Integration (CTI) helps streamline these interactions by enabling seamless connectivity between your phone systems and Salesforce. This integration improves customer service efficiency, provides a 360-degree view of client interactions, and boosts productivity. This […]

Integrate Facebook Lead Ads Data with Salesforce.

Generating leads is one of the most important tasks in day-to-day business operations. Effective lead generation ensures a steady flow of potential customers and helps businesses focus on converting interest into sales. Facebook, one of the most widely used social media platforms, offers a valuable tool called Facebook Lead Ads, which allows businesses to capture

Empowering CRM: The Salesforce Connector for Amazon AppFlow.

Amazon AppFlow, a robust integration service offered by AWS, facilitates effortless data transfer between Salesforce and various AWS services like Amazon S3, Amazon Redshift, and Amazon Event Bridge. With just a few clicks, businesses can harness the power of AppFlow to automate workflows, synchronize data, and extract valuable insights from diverse data sources. What is

Salesforce and CTI Integration: Enhancing Customer Interactions?.

Customer service teams rely heavily on phone interactions to resolve issues, provide support, and engage with clients. Integrating Salesforce with Computer Telephony Integration (CTI) helps streamline these interactions by enabling seamless connectivity between your phone systems and Salesforce. This integration improves customer service efficiency, provides a 360-degree view of client interactions, and boosts productivity. This

Salesforce Dreamforce 2023: Leading the Future of Business Transformation

In today’s time, innovation has become very important in the increasingly competitive market. To survive in the market, every company keeps making innovations occasionally. Meanwhile, innovations also took place in Salesforce, which has been named DreamForce‘s main Announcement. That’s why we have the largest sales force globally to provide invaluable insight and the promise of

Survey

Revolutionize Your Insights with Our Cutting-Edge Survey Tool –  “SciSurvey”  Survey tools can be used to electronically gather responses to questions from an intended audience. They are software programs that make it possible to create, manage, and analyze a variety of survey types on the users’ websites, in emails, or on hosted web pages. Scideas

Salient Sales Cloud Features of Salesforce Spring ‘23 Release

Build Custom Forecast Pages That Work for Your Business Forecast page was one of the very few entities in Salesforce till now that had no customization options, but not anymore! Now you can modify and/or build forecast pages as per your requirements and this feature allow you to include standard and/or custom components on the

SugarCRM vs Salesforce Compared 2023: Is SugarCRM or Salesforce Best?

It is time to finally compare two popular open-source CRM systems: SugarCRM against the mighty Salesforce.com. Which CRM is better? Which one is more affordable? What tools and features are superior in either Salesforce CRM or SugarCRM? Let’s find out. What is the difference between Salesforce and SugarCRM? The ultimate difference between SugarCRM and Salesforce.com often

Marketing Cloud Engagement to enter the Indian market on Hyperforce

Salesforce announced that Marketing Cloud Engagement on Hyperforce will be available in India to new customers beginning in August 2022. With Marketing Cloud Engagement now available on Hyperforce in India, customers can build relationships with their customers at scale on a secure and flexible platform supporting their growth plans,” said Arundhati Bhattacharya, CEO and Chairperson,