Category: Customer Support

Apex to transfer Image
Nov 13
2019

Salesforce apex to send image file to 3rd party using REST API

//attObj is an Object of Attachment object for which values will be coming from Visualforce page. //Attachment attObj = new attachment(); public pagereference customsave(){ String fileName = attObj.name; Blob file_body = attObj.body; String targetURL = system.label.ImageUploadEndPointURL; //API End point URL String boundary = ‘—————————-741e90d31eff’; // assemble the body payload String header = ‘–‘+boundary+’\nContent-Disposition: form-data; name=”file”; […]

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Salesforce features
Apr 27
2019

Why Salesforce considered, the “best Customer Relationship Management Platform” ?

Salesforce is one of the most used and trusted CRM platforms across the globe. Their excellent customer service and variety of tools make them much popular over their competitors. It provides easy to navigate interface and various options on a single platform. It is designed in a way that fulfills the needs of any size […]

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social media integration with CRM
Dec 24
2018

How Social Media Can Help To Make Your CRM More Intelligent?

The success of any business depends on the effective management of customer relations and its processes. Customers are the most crucial factor for the proper functioning of a business. According to research, “Customer emotional connect with a brand leads them to buy the services or products more likely than others”. Almost all these customers are […]

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Software Maintenance
Dec 17
2018

Why Software Maintenance is Important?

You must be thinking, why I should spend money on something again when I already paid in developing that. The concept of maintaining a software sounds unaccommodating, but you should. It’s not because the software will change over the year, but the technological world will change under that. Maintaining a software is as important as […]

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CRM Usage
Nov 06
2018

Why CRM has been Less Considerable by a small group of Businesses?

For many business owners, the thought of implementing a CRM seems both fascinating and intimidating. On the one hand, there are many examples of CRM success stories of successful implementation these days. On the other hand, a poorly implemented system could cause more havoc than it’s worth. In this article, we will see some common […]

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Augmented Reality
Oct 30
2018

How Augmented Reality and Virtual Reality are Transforming the Customer Experiences

Augmented Reality is a technology which consists of computer-generated layers on the top of existing reality that make you feel like its real and as it is actually happening. It puts virtual objects in a real-time environment. Now, let’s understand the word Augment – It is a concept which allows its users to see their products […]

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