Category: Salesforce

Apr 16
2018

CRM for Businesses: Key Benefits

CRM ie. Customer Relationship Management system is built to establish a fruitful relationship between customer and organization that helps businesses to understand their customer’s mindset more closely so that they can use it in decision making with different aspects. CRM is more than just a medium for storing customer contact details and purchase history. Take […]

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Apr 07
2018

Why Salesforce Support is needed for any Organization?

Without a proper support and maintenance, Salesforce can actually turn into a puzzle. For it is very difficult and time-consuming to manage it manually. Salesforce support services are best suited for the organizations that may not require a full-time administrator or want to engage or augment their internal team with managed services. Salesforce support services […]

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Mar 29
2018

Top Benefits of Outsourcing your IT services!

Outsourcing sometimes also known as ‘Contracting Out‘ is a business practice of hiring resources from outside of an organization to reduce costs or improve efficiency by shifting tasks, operations, jobs or processes to an external third party vendors for a fixed duration of time. Outsourcing is being done as a cost-cutting measure. There are number […]

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Mar 09
2018

SugarCRM: Uses and Benefits

SugarCRM is the world’s largest Customer Relationship Management system, built on an open-source platform. Used to manage and monitor customer information. One of the unique benefits of using it is that, it’s fundamentally an open source application, meaning that the source code of the application is available to any user, developer or end user of the […]

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Feb 21
2018

Salesforce Cloud And Lightning

Salesforce cloud is on demand CRM(Customer Relationship and management) Suite offering MidSize and small organisations. Salesforce offers both SAAS(Software As A Service) and PAAS(Platform As A Service) on its platform. As on salesforce.com currently SAAS features include service cloud, sales cloud, marketing cloud, padrot, commerce cloud and quip. These SAAS tools are very powerful, robust, […]

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Feb 17
2018

Why a Health-Care Industry must have CRM?

CRM ie. Customer Relationship Management is basically an approach to manage a company’s interaction with current and potential customers. It uses in-depth data analysis about customers’ history with a company to improve business relationships with customers. The important aspect of CRM is, It helps the organization to stay connected to customers, streamline processes, and improve […]

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Feb 17
2018

Top 7 benefits of a CRM System for Legal Firms

CRM  stands for Customer Relationship Management focused on strengthening the relationship with the client. And a law firm is a business entity formed by one or more lawyers to engage in the practice of law and provide their services to customers/clients. That is why a CRM system can help a law firm to not only boost their […]

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Dec 06
2017

Import date/datetime field with correct date/time value using data loader.

Users always face issue in importing date or datetime fields in salesforce. Sometime they face format issue or increase/decrease in date and time after importing the record. Best way to get the valid format is to take export of any existing record containing date time value. Possible formats are: YYYY-MM-DD — For date only YYYY-MM-DD […]

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Dec 05
2017

Create debug log in salesforce for force.com communities

To Create debug log in salesforce for force.com communities, follow below steps: Open the url in browser. Then, open the browser’s console. document.cookie=”debug_logs=debug_logs;domain=.force.com”; If you are using foce.com domain. If using Custom domain use (copy and paste in devTool console of browser) document.cookie=”debug_logs=debug_logs;domain=yourCustomDomain.com”; Create debug log in salesforce using community user. To identify community user […]

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Nov 14
2017

Salesforce community custom domain to work without www

Scenario: I have salesforce community to run on custom domain e.g. ‘www.xyz.com’. But this should also work without ‘www’ (naked domain) i.e. ‘xyz.com’. Solution: Goto to domain management (considering Godaddy here, but same applies to other providers as well including cpanel tool.). Add domain forwarding on Godaddy (it is at the bottom right of the […]

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