Author: Chandrika e

Nov 21
2021

Effectively managed knowledge base in Salesforce

Generation Z doesn’t like to rely on customer care representatives for assistance. Independence and self-sufficiency are important for them. As a result, self-service has gained a foothold in the mainstream. Businesses are now in the process of providing assistance content to their consumers. But for that, they require a storage location for their resources like […]

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Nov 01
2021

CRM and Smart marketing automation to grow your business

Marketing Automation Software tools provides us with are key to carrying out what is known as smart marketing. Increasing business and maximizing leads is easier with the application of a CRM system that is both powerful and ready to meet any need. The development of technology may draw upon many fields of knowledge, enables us to […]

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Oct 26
2021

Going Serverless important aspects of choosing a cloud provider 2021

Serverless is the next evolution from monolithic application architecture after service-oriented architecture and micro-services architectures, said Derek Swanson, chief technology officer of Needham, Mass.-based Silk, whose cloud data platform enables companies to adopt hybrid cloud. Serverless was among the top five fastest-growing PaaS cloud services for 2020, according to the Flexera 2020 State of the […]

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Oct 04
2021

Salesforce Marketing Cloud – Best Marketing Platforms

We have seen as to why Salesforce brought the marketing cloud into the market and why your organization should consider using it. Now, let’s dive deep into the product and take a look at the different platforms and channels that Salesforce marketing cloud provides. Platforms – Salesforce marketing cloud provides you with 6 different platforms which […]

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Sep 28
2021

SALESFORCE MARKETING CLOUD LATEST FEATURES

  Salesforce universe continues to grow with new items, features, and upgraded releases being carried out multiple times or so a year. In this article, we inspect the new features which form a part of the marketing cloud known as the January 2021 version. Pardot campaign cloning. This component allows users to duplicate the achievement […]

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Aug 29
2021

What to expect in 2021? – CRM Latest

what can we look forward to in 2021 , we are getting ready to witness huge changes in metrics and trends across different markets and industries. Advanced technology and techniques are implemented continuously to make the world a better place to work. Furthermore, the conventional methods are now turning redundant and the new methods have become productive and time-saving. […]

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Aug 09
2021

INTRODUCTION Virtual technology has made its way to almost every aspect of an organization. Cloud computing is part of this virtual technology process that has made itself integral to every part of the industry. Community cloud serves as an infrastructure that enables individuals and organizations to collaborate with similar computing concerns in areas of performance, […]

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Jul 11
2021

Cloud service performance evaluation – a survey from the system modeling perspective

With huge advancement of Cloud computing and networking technologies, a wide spectrum of Cloud services have been developed by various providers and utilized by numerous organizations as indispensable ingredients of their information systems. Cloud service performance has a significant impact on performance of the future information infrastructure. Thorough evaluation on Cloud service performance is crucial […]

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Jun 21
2021

Dynamics CRM Sales Process

CRM or customer relationship management eases the sales force’s job by providing them with easily accessible client information. The sales team can well customize all this information for a one-to-one personalized approach. Its AI integration provides real-time analytics to the marketing and sales team for ensuring business improvement. Sales is a street to corporate success […]

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Jun 07
2021

Non-Profit Organizations Can Make The Most Of Salesforce

Just like a business, non-profit organizations using the power of Salesforce for streamlining workflows that benefit both internal and external stakeholders. Salesforce helps nonprofit organizations manage donation cycles, generate detailed reporting, analyze fundraising campaigns, and handle any number of processes. While most organizations go for Salesforce Nonprofit Success Pack (NPSP), you can also look into […]

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