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What is AI? AI(Artificial Intelligence) is a concept or an approach which makes machines work in an intelligent way, like the way a human mind works. The complex computer programs infused into machines to achieve artificial intelligence so that it can mimic human thought processes, such as learning, perception and solving problems. The objective behind […]
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What is Blockchain? Blockchain is the new trending latest technology that is emerging nowadays. It is a concept that ensures the security of data using ‘cryptography’. It is a continuous growing list of records called blocks, which are linked to each other internally by typically containing a cryptographic hash code of the previous block. Blockchain […]
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Nowadays integration of IoT with CRM has become widely popular because It is adding great values to the Customer service experiences. It’s intelligence in recognizing the current marketing scenario and analyzing it in most effective ways, making it popular among marketing enthusiasts. Basically, It is used to control and manage the accessibility of electronic devices. […]
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CRM ie. Customer Relationship Management system is built to establish a fruitful relationship between customer and organization that helps businesses to understand their customer’s mindset more closely so that they can use it in decision making with different aspects. CRM is more than just a medium for storing customer contact details and purchase history. Take […]
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Without a proper support and maintenance, Salesforce can actually turn into a puzzle. For it is very difficult and time-consuming to manage it manually. Salesforce support services are best suited for the organizations that may not require a full-time administrator or want to engage or augment their internal team with managed services. Salesforce support services […]
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Outsourcing sometimes also known as ‘Contracting Out‘ is a business practice of hiring resources from outside of an organization to reduce costs or improve efficiency by shifting tasks, operations, jobs or processes to an external third party vendors for a fixed duration of time. Outsourcing is being done as a cost-cutting measure. There are number […]
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SugarCRM is the world’s largest Customer Relationship Management system, built on an open-source platform. Used to manage and monitor customer information. One of the unique benefits of using it is that, it’s fundamentally an open source application, meaning that the source code of the application is available to any user, developer or end user of the […]
Read FullSalesforce cloud is on demand CRM(Customer Relationship and management) Suite offering MidSize and small organisations. Salesforce offers both SAAS(Software As A Service) and PAAS(Platform As A Service) on its platform. As on salesforce.com currently SAAS features include service cloud, sales cloud, marketing cloud, padrot, commerce cloud and quip. These SAAS tools are very powerful, robust, […]
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Image source :- https://dev.office.com/blogs/microsoft-graph-or-azure-ad-graph Microsoft graph API(Application Programming Interface) is a great tool that provides access to multiple Microsoft products such as mail, calendar, contacts, documents, directory, devices etc may be accessed from single endpoint. It allows user apps to Intgrate with Single endpoint so that it involes less research by developer and more productivity. In […]
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CRM ie. Customer Relationship Management is basically an approach to manage a company’s interaction with current and potential customers. It uses in-depth data analysis about customers’ history with a company to improve business relationships with customers. The important aspect of CRM is, It helps the organization to stay connected to customers, streamline processes, and improve […]
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