Add Conditional Formatting to Record Fields in Lightning App Builder Conditional Field Formatting allows you to apply specific formatting rules to fields based on the values in those fields or related data. For instance, you can automatically highlight high-priority cases, overdue tasks, or sales opportunities above a certain amount, making it easier for users to […]
Customer service teams rely heavily on phone interactions to resolve issues, provide support, and engage with clients. Integrating Salesforce with Computer Telephony Integration (CTI) helps streamline these interactions by enabling seamless connectivity between your phone systems and Salesforce. This integration improves customer service efficiency, provides a 360-degree view of client interactions, and boosts productivity. This
Generating leads is one of the most important tasks in day-to-day business operations. Effective lead generation ensures a steady flow of potential customers and helps businesses focus on converting interest into sales. Facebook, one of the most widely used social media platforms, offers a valuable tool called Facebook Lead Ads, which allows businesses to capture
Customer service teams rely heavily on phone interactions to resolve issues, provide support, and engage with clients. Integrating Salesforce with Computer Telephony Integration (CTI) helps streamline these interactions by enabling seamless connectivity between your phone systems and Salesforce. This integration improves customer service efficiency, provides a 360-degree view of client interactions, and boosts productivity. This
Build Custom Forecast Pages That Work for Your Business Forecast page was one of the very few entities in Salesforce till now that had no customization options, but not anymore! Now you can modify and/or build forecast pages as per your requirements and this feature allow you to include standard and/or custom components on the
Introduction The Salesforce Marketing Cloud (SFMC) has been in the limelight lately, as companies and businesses are learning about the astonishing results it can bring to a business. However, the endless possibilities and intricacies of this Salesforce’s cloud or platform are unknown to many. So, we’ll discuss how the SFMC (Salesforce Marketing Cloud) can positively
Before we jump into it, we wanted to point out the key theme we are continuing to see: enhancements that allow for greater cross-collaboration use cases. The lines between studio, platform, and cloud are blurring more than ever. Now on with the show… Einstein: Engagement Frequency ‘What-If’ Analyzer Users will now be able to clearly see how
Salesforce, the world’s leading CRM, gives you the ability to better connect with your customers with its cloud-based software. Salesforce has a cloud for each of your business processes. You name it, and Salesforce has it. For your sales teams and service agents, it has the Sales Cloud and the Service Cloud, respectively. To streamline your marketing
Salesforce Connections is a one-of-a-kind experience bringing together the brightest minds in digital marketing and commerce from across the ecosystem. Held June 8-9, 2022 in Chicago, IL, Connections offered technology professionals the opportunity to skill up teams, deliver powerful new customer experiences, and access the full potential of Salesforce Customer 360. Changemakers, big thinkers, and industry-renowned leaders comprised an
