AI: Its Significance in Today’s World

What is AI? AI(Artificial Intelligence) is a concept or an approach which makes machines work in an intelligent way, like the way a human mind works. The complex computer programs infused into machines to achieve artificial intelligence so that it can mimic human thought processes, such as learning, perception and solving problems. The objective behind […]

Blockchain: The next level of Security to CRM

What is Blockchain? Blockchain is the new trending latest technology that is emerging nowadays. It is a concept that ensures the security of data using ‘cryptography’. It is a continuous growing list of records called blocks, which are linked to each other internally by typically containing a cryptographic hash code of the previous block. Blockchain

IOT: The Upcoming Giant in the CRM World

Nowadays integration of IoT with CRM has become widely popular because It is adding great values to the Customer service experiences. It’s intelligence in recognizing the current marketing scenario and analyzing it in most effective ways, making it popular among marketing enthusiasts. Basically, It is used to control and manage the accessibility of electronic devices.

CRM for Businesses: Key Benefits

CRM ie. Customer Relationship Management system is built to establish a fruitful relationship between customer and organization that helps businesses to understand their customer’s mindset more closely so that they can use it in decision making with different aspects. CRM is more than just a medium for storing customer contact details and purchase history. Take

Why Salesforce Support is needed for any Organization?

Without a proper support and maintenance, Salesforce can actually turn into a puzzle. For it is very difficult and time-consuming to manage it manually. Salesforce support services are best suited for the organizations that may not require a full-time administrator or want to engage or augment their internal team with managed services. Salesforce support services

Top Benefits of Outsourcing your IT services!

Outsourcing sometimes also known as ‘Contracting Out‘ is a business practice of hiring resources from outside of an organization to reduce costs or improve efficiency by shifting tasks, operations, jobs or processes to an external third party vendors for a fixed duration of time. Outsourcing is being done as a cost-cutting measure. There are number

SugarCRM: Uses and Benefits

SugarCRM is the world’s largest Customer Relationship Management system, built on an open-source platform. Used to manage and monitor customer information. One of the unique benefits of using it is that, it’s fundamentally an open source application, meaning that the source code of the application is available to any user, developer or end user of the

Using Microsoft Graph API on Postman

Image source :- https://dev.office.com/blogs/microsoft-graph-or-azure-ad-graph Microsoft graph API(Application Programming Interface) is a great tool that provides access to multiple Microsoft products such as mail, calendar, contacts, documents, directory, devices etc may be accessed from single endpoint. It allows user apps to Intgrate with Single endpoint so that it involes less research by developer and more productivity. In

Why a Health-Care Industry must have CRM?

CRM ie. Customer Relationship Management is basically an approach to manage a company’s interaction with current and potential customers. It uses in-depth data analysis about customers’ history with a company to improve business relationships with customers. The important aspect of CRM is, It helps the organization to stay connected to customers, streamline processes, and improve

Top 7 benefits of a CRM System for Legal Firms

CRM  stands for Customer Relationship Management focused on strengthening the relationship with the client. And a law firm is a business entity formed by one or more lawyers to engage in the practice of law and provide their services to customers/clients. That is why a CRM system can help a law firm to not only boost their

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