CRM solutions are emerging because different CRM vendors continue to release new products with exciting features and functionalities. Which makes CRM solutions more effective, reliable and suitable solutions for different needs and requirements of an organization. Hence There is a CRM for enterprise solutions, tailored/customized for small or mid-size businesses, industry-specific or CRM for mobile. […]
What is Salesforce Einstein Analytics? Einstein analytics is one of the most advanced and updated CRM analytics platform launched by Salesforce last year. It has all the set of artificial intelligence capabilities which allows its users to have insights of CRM functions automatically that helps them to serve their customer better. How does it help
What is Quip? Quip is a Cloud-based productivity suite and task collaboration solution that helps businesses to work in an unstoppable way that allows users to combines documents, spreadsheets, task lists, and team to chat in one place, so the team members can get more work done together. This solution is available for both mobile
Salesforce once again added new wings to its feather by joining hands with Google’s extremely popular analytics tool, Google Analytics 360 and G-suite. Salesforce as a Global leader in CRM services is always working to provide excellent services to better understand it’s customer needs. This integration gives businesses more reliability and better insight into its overall
CRM system Stores a large number of customer data. Those data are extracted from sales and marketing activities and customer support. And they are only structured data which is not enough for better decision making. In that case Machine learning leads to a great help and can add wings to your CRM solution. It will help
What is GDPR? GDPR stands for general data protection law. It is a set of rules and regulations which is designed for European Union(EU) countries citizens to give more control over their personal data. The European Parliament adopted GDPR in April 2016. It constitutes provisions and laws that require businesses to protect the privacy and
What is AI? AI(Artificial Intelligence) is a concept or an approach which makes machines work in an intelligent way, like the way a human mind works. The complex computer programs infused into machines to achieve artificial intelligence so that it can mimic human thought processes, such as learning, perception and solving problems. The objective behind
What is Blockchain? Blockchain is the new trending latest technology that is emerging nowadays. It is a concept that ensures the security of data using ‘cryptography’. It is a continuous growing list of records called blocks, which are linked to each other internally by typically containing a cryptographic hash code of the previous block. Blockchain
Nowadays integration of IoT with CRM has become widely popular because It is adding great values to the Customer service experiences. It’s intelligence in recognizing the current marketing scenario and analyzing it in most effective ways, making it popular among marketing enthusiasts. Basically, It is used to control and manage the accessibility of electronic devices.
