Salesforce once again added new wings to its feather by joining hands with Google’s extremely popular analytics tool, Google Analytics 360 and G-suite. Salesforce as a Global leader in CRM services is always working to provide excellent services to better understand it’s customer needs. This integration gives businesses more reliability and better insight into its overall […]
CRM system Stores a large number of customer data. Those data are extracted from sales and marketing activities and customer support. And they are only structured data which is not enough for better decision making. In that case Machine learning leads to a great help and can add wings to your CRM solution. It will help
What is GDPR? GDPR stands for general data protection law. It is a set of rules and regulations which is designed for European Union(EU) countries citizens to give more control over their personal data. The European Parliament adopted GDPR in April 2016. It constitutes provisions and laws that require businesses to protect the privacy and
What is AI? AI(Artificial Intelligence) is a concept or an approach which makes machines work in an intelligent way, like the way a human mind works. The complex computer programs infused into machines to achieve artificial intelligence so that it can mimic human thought processes, such as learning, perception and solving problems. The objective behind
What is Blockchain? Blockchain is the new trending latest technology that is emerging nowadays. It is a concept that ensures the security of data using ‘cryptography’. It is a continuous growing list of records called blocks, which are linked to each other internally by typically containing a cryptographic hash code of the previous block. Blockchain
Nowadays integration of IoT with CRM has become widely popular because It is adding great values to the Customer service experiences. It’s intelligence in recognizing the current marketing scenario and analyzing it in most effective ways, making it popular among marketing enthusiasts. Basically, It is used to control and manage the accessibility of electronic devices.
CRM ie. Customer Relationship Management system is built to establish a fruitful relationship between customer and organization that helps businesses to understand their customer’s mindset more closely so that they can use it in decision making with different aspects. CRM is more than just a medium for storing customer contact details and purchase history. Take
Without a proper support and maintenance, Salesforce can actually turn into a puzzle. For it is very difficult and time-consuming to manage it manually. Salesforce support services are best suited for the organizations that may not require a full-time administrator or want to engage or augment their internal team with managed services. Salesforce support services
Outsourcing sometimes also known as ‘Contracting Out‘ is a business practice of hiring resources from outside of an organization to reduce costs or improve efficiency by shifting tasks, operations, jobs or processes to an external third party vendors for a fixed duration of time. Outsourcing is being done as a cost-cutting measure. There are number
SugarCRM is the world’s largest Customer Relationship Management system, built on an open-source platform. Used to manage and monitor customer information. One of the unique benefits of using it is that, it’s fundamentally an open source application, meaning that the source code of the application is available to any user, developer or end user of the
